PROOF
How leading residential organisations govern responsibility, risk and evidence across the asset lifecycle, and what they measure because of it.
CASE STUDIES
How Bargate Homes eliminated double-handling, saved 3 days of admin per week, and achieved seamless documentation across phased schemes.
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Operational Delivery 
How Grace Homes delivered a smoother, more modern homeowner experience while positioning for Future Homes Standard compliance.
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Responsibility Transfer 
How the Procore integration enables seamless responsibility transfer at scale: two-way defect sync, shared evidence, and a single governed handover record.
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Client outcomes
Guided Home has transformed how we work. It saved 3 days a week in admin, reduces waste and gives customers a more modern, professional experience. It supports our operational goals and reflects our commitment to doing things properly at every stage of the process.
It has taken a lot of the pressure away from me. It's a smoother, more modern experience for customers. They absorb information far better via Guided Home and know it all by the time we do the home demonstration. It was the clear winner. Other systems didn't measure up at all.
Guided Home has streamlined our Practical Completion handover and aftercare processes, removing double handling, eliminating paper-based administration and giving all stakeholders a single place to access project information.
As a rapidly growing business we are at a point where existing procedures would entail additional staff to cope with the growth. By digitising and automating with Guided Home we are able to scale efficiently while streamlining our processes and improving our customer experience at the same time.
We have boosted our return on investment, reducing customer servicing costs, notably enhancing the customer experience and ultimately accelerating sales.
Customer feedback on our pilot project scored 94.4% and our highest ever NPS score.
