Platform overview

Inspections & Defects

Defect management: from completion to close.

Capture inspections, defects and aftercare activity within a continuous record, from pre-completion through the defects liability period. Issues resolved with full context, every responsibility transfer evidenced and defensible.

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Inspections & Defects
Manage property inspections and track defect resolution progress
140
TOTAL
89
OPEN
23
0-1 DAYS
31
2-7 DAYS
18
8-14 DAYS
12
15-28 DAYS
5
28+ DAYS
# Name Site Plot Unit Initiated By Start Date Tot Open 0-1 2-7 8-14 15-28 28+
No defects logged
# Name Site Date Status
1 Defect Inspection Essex Development 10/01/26 Completed
2 6-Week Inspection Kent Development 03/02/26 Completed
Inspection Checklist
Handover Checklist
Essex Development · Plot 2011 · Unit 2011 · James Mitchell
Inspection Checklist
1
Complete
1
Incomplete
0
Not Applicable
1
Issues Raised
Progress 14%
General Inspection Items
2.1 Are grouts in good quality?
2.2 Reasonably level and free from noise
3.1 System starts and heats correctly
3.2 Hot water present at all outlets
3.3 All sockets tested and working
Report a Defect
Heating system operational
Site: Essex Development | Plot: 2011 | Status: Open | Priority: High | Inspection: Handover Checklist
Photo 1
Photo 2
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Handover Checklist
Inspection Complete
Signed by Admin/Inspector and James Mitchell · 20 May 2026
PDF saved to documents
Handover Checklist · Plot 2011 · Essex Development · 20 May 2026.pdf

Configurable inspection checklists

Consistent quality capture across every site.

Define inspection checklist templates with categories, individual checkpoints, room-specific sections, and photo evidence requirements. Link templates to inspection types, apply journey-stage visibility, and reuse them across every site, so quality capture is consistent regardless of which team is on-site.

  • Custom templates with categories, checkpoints, and room-specific items
  • Multiple inspection types: pre-completion, defects liability period, common areas, ad-hoc
  • Journey-stage gates: control which inspection types homeowners can access and when
  • Archive inspections on close, with a full historical record always retained

On-site execution

Capture defects at source. Connected to the completion record.

Walk through a checklist on-site in real time. Mark each point pass, fail, or N/A with direct photo capture. Raise defects from failing checkpoints, with context carried forward automatically. Collect digital signatures and generate a signed PDF at completion, saved directly to the plot document vault.

  • Real-time completion: pass/fail/N/A per checkpoint with photo evidence
  • Raise defects from any failing checkpoint, with all context carried forward
  • Digital signature collection: inspector and customer pads
  • Signed PDF saved directly to the plot document vault on completion

Defect tracking and resolution

Fewer disputes. Calmer resolution.

A continuous, trusted record clarifies responsibility between residents and operators while providing clear evidence back to delivery partners during the defects liability period. Defects are assigned, tracked, and closed with full context, not chased through email chains.

  • Assign defects with priority, SLA, and contractor: they see only their queue
  • Two-way Procore sync: defects become punch items, status flows back automatically
  • Automated weekly defect summary reports delivered to your team
  • 32% improvement in regulated customer satisfaction outcomes
Also in the platform Procore integration → Document Management → Homeowner Portal →

See Inspections & Defects in action.

We'll walk through a live inspection, defect triage, and contractor assignment, from first checklist to signed PDF.