KEY INTEGRATIONS
Guided Home is hosted on Microsoft Azure. The platform is multi-tenant with strict tenant isolation. Your data is logically separated and never accessible to other customers.
Access is governed through role-based permissions. Every action within the platform is logged and auditable. Document access, user activity and configuration changes are tracked at the event level.
The platform is designed around data minimisation. We collect only the information required to operate the service: property records, documents, inspection data and defect records. We hold nothing beyond that. We do not collect behavioural data, we do not profile homeowners, and we do not monetise the data we hold.
For organisations with specific data processing requirements, our Customer team works through your DPA and security questionnaire as part of the scoping process. We expect this. It is a standard part of enterprise onboarding, not an obstacle to it.
Questions
Guided Home is hosted on Microsoft Azure.
Guided Home is multi-tenant with strict tenant isolation. Your data is logically separated and never accessible to other customers.
Access to Guided Home is governed through role-based permissions. Every action within the platform is logged and auditable. Document access, user activity and configuration changes are tracked at the event level.
Guided Home is designed around data minimisation. It collects only the information required to operate the service: property records, documents, inspection data and defect records. It holds nothing beyond that.
Guided Home does not collect behavioural data, profile homeowners and tenants, or monetise the data it holds.
For organisations with specific data processing requirements, the Guided Home Customer team works through your DPA and security questionnaire as part of the scoping process. This is a standard part of enterprise onboarding.
