Document Assurance
Completion documentation gathered during delivery becomes the foundation for every future transfer: from first occupation through portfolio transactions. Guided Home ensures the right evidence is collated, controlled and permanently accessible.
One vault for everything
Upload any document type, including Homeowner User Guides (HUGs), warranties, EPCs, compliance certificates, contracts and manuals, to a secure cloud vault. AI reads and classifies documents on upload. Access is controlled by role, so each party sees exactly what they should, nothing more.
Mandatory compliance tracking
Create mandatory document checklist packs per plot type and assign them across developments. The platform tracks what is present and what is absent across every plot, and sends automated reminders so nothing reaches handover incomplete.
Homeowner access
From the day keys are handed over, homeowners access their complete document pack through a clean, simple portal. No login complexity. No lost emails. Documents persist through the full lifecycle of the home, and Hugo AI can answer questions directly from them.
