Delivery & Construction Leaders
Keep projects moving while ensuring the right evidence is captured, from supply chain submissions through to handover sign-off.
Completion governance
Define what documentation and evidence is required before handover liability transfers, then track it. Every plot closes against explicit readiness criteria, not a last-minute check.
Defects & inspections
Route defects directly to responsible contractors using configurable inspection checklists. Convert post-handover fire-fighting into a controlled process with clear ownership and an immutable audit trail.
Supply chain administration
Contractors upload required documentation against defined delivery packages through a self-serve portal, reducing handover administration at scale without additional headcount.
Platform features that serve this role
Client outcomes
Guided Home has transformed how we work. It saved 3 days a week in admin, reduces waste and gives customers a more modern, professional experience. It supports our operational goals and reflects our commitment to doing things properly at every stage of the process.
It has taken a lot of the pressure away from me. It's a smoother, more modern experience for customers. They absorb information far better via Guided Home and know it all by the time we do the home demonstration. It was the clear winner. Other systems didn't measure up at all.
Guided Home has streamlined our Practical Completion handover and aftercare processes, removing double handling, eliminating paper-based administration and giving all stakeholders a single place to access project information.
As a rapidly growing business we are at a point where existing procedures would entail additional staff to cope with the growth. By digitising and automating with Guided Home we are able to scale efficiently while streamlining our processes and improving our customer experience at the same time.
We have boosted our return on investment, reducing customer servicing costs, notably enhancing the customer experience and ultimately accelerating sales.
Customer feedback on our pilot project scored 94.4% and our highest ever NPS score.
