Bargate Homes

THE CHALLENGE

Bargate Homes were managing handover documentation across multiple phased schemes, a process that required constant double-handling, manual updates across teams, and significant administrative overhead that scaled with every new development.

THE SOLUTION

Guided Home centralised the documentation record for every plot, giving the customer experience team a single source of truth they could update once and have reflected everywhere. Phased scheme management became a configuration task, not a coordination task.

THE OUTCOMES

• Saved 3 days per week in administration across the customer experience team
• Eliminated double-handling of documentation across phased schemes
• Efficient bulk updates: a single change applies across all affected plots
• Reduced printed documentation by over 90%, supporting sustainability commitments