Construction & Delivery
Keep field context and ownership visible after site teams demobilise.
Connected residential aftercare Keep Procore as your construction record. Extend it through homeowner handover and aftercare.
Guided Home connects Procore Punch List workflows with branded homeowner defect capture, customer-care coordination and an auditable post-completion record - without teams re-keying issues between systems.
A practical 20-minute review for residential developers and contractors using Procore.
Construction record 
Handover & aftercare The responsibility boundary
The record often fragments when the site team hands over.
Procore governs construction delivery. After Practical Completion, homeowner reports, customer-care updates and defect decisions can move into email, PDFs and separate portals. Context is re-entered, ownership becomes harder to see, and the audit trail weakens precisely when responsibility transfers.
Connected workflow
One defect record, carried through the lifecycle.
Each team stays in the system designed for its work while the evidence and status remain connected.
- 01
Capture on site
Site inspections and Punch List items remain in Procore.
- 02
Handover with context
Guided Home presents the right branded record to each homeowner.
- 03
Report once
Homeowner defects include plot, location, evidence and original context.
- 04
Sync to construction
Relevant issues become Procore Punch List items for delivery teams to manage.
- 05
Close the loop
Status and resolution remain visible across construction, customer care and the homeowner record.
No parallel defect spreadsheet. No manual reconstruction. No loss of context at handover.
Customer evidence
How RCQ extended Procore beyond Practical Completion.
RCQ deployed Guided Home alongside Procore to maintain continuity from site delivery into occupation and the defects-liability period. Procore remains authoritative for inspections, defects and construction delivery; Guided Home governs homeowner capture, handover and auditable communication.
356 warranty defects reported and addressed in 25-32 days
Read the integration story “All the information you need is located within a single system, branded and governed at project level. No more data silos and double-handling of defect data.”
Value by role
One connected record. Different operational value.
Quality & Defects
Preserve the issue trail from capture, through contractor action, to closure.
Customer Care
Avoid manually recreating site issues in a separate homeowner system.
Risk & Compliance
Retain timestamped evidence of what was reported, issued and resolved.
How the systems fit
Does Guided Home replace Procore?
No.
Procore remains the construction system of record. Guided Home extends the governed record into homeowner handover, defect capture and aftercare. Construction teams keep working in Procore; customer-care and homeowner workflows gain the context they need beyond completion.
Explore the integration details Verified marketplace listingView Guided Home Defect Sync on Procore Marketplace → A practical next step
Bring one live workflow. Leave with a connected-flow map.
In 20 minutes, we will map where a defect starts, who needs to act, what should sync into Procore and what the homeowner and customer-care record needs to retain.
Book a workflow review